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Warranty Information

Columbus Exteriors will service/repair/replace most warrantied exterior products - even if they were not originally installed by us!


{ Certainteed Limited Warranty Information for Asphalt Shingles }

Certainteed Limited Warranty Information for Asphalt Shingles
2003 Asphalt Shingle Products
Limited Warranty
CertainTeed Corporation
SureStart™ Protection
Because CertainTeed roofing products are manufactured to the highest quality standards, we confidently include the additional assurance of SureStart™ protection with all CertainTeed shingles. SureStart provides the strongest protection you can get in the vital early years after your new roof has been installed.

Simply put, if a manufacturing defect is discovered during the SureStart period, CertainTeed will provide reimbursement of 100% of the cost of the shingles and labor to repair the defective shingles or apply new shingles to replace the defective shingles (exclusive of costs of tear-off, metal work and disposal). SureStart protection is not prorated or otherwise reduced over time.

SureStart protection does not extend to any shingles applied to any non-ventilated roof deck systems.

Transferability
The warranty for CertainTeed shingles is transferable by the original property owner to the first subsequent owner. Upon transfer of the warranty during the product's SureStart period, the remaining duration of the warranty for the new owner is the same as it would have been for the original owner, except for lifetime products where the duration of the warranty will be 40 years measured from date of installation.

The remaining period of SureStart protection will be available to the first subsequent property owner.

For product warranties transferred after the SureStart period has elapsed, the remaining duration of the transferred warranty will be limited to two years from the date of real estate title transfer.

Warranty basics


Asphalt Shingle Products Limited Warranty
This warranty covers asphalt shingle products sold only in the United States of America, its territories and Canada.

What And Who Is Covered And For How Long
Provided shingles have been installed in strict accordance with CertainTeed's current written installation instructions, CertainTeed warrants to the original property owner/consumer that its asphalt roofing shingles will be free from manufacturing defects for the length of time specified in Table 1, and that CertainTeed will repair or replace any shingles proven to be defective under the terms of this warranty.

In addition, CertainTeed warrants that Algae-Resistant versions of Grand Manor Shangle®, Carriage House Shangle™, Presidential Shake™ TL, Landmark™ TL and Presidential Shake™ AR will remain free from algae growth (but not mold growth) which adversely affects the overall appearance of said shingles for a period of fifteen (15) years, and that Independence Shangle® AR, Hatteras®, Landmark™ 50 AR, Landmark™ 40 AR, Landmark™ 30 AR, Firehalt™ AR, XT™ 30 AR, Patriot™AR, XT™ 25 AR, and CT 20 AR shingles that were sold as "algae-resistant shingles" will remain free from algae growth (but not mold growth) which adversely affects the overall appearance of said shingles for a period of ten (10) years. However, CertainTeed reserves the right to clean the algae stains from the shingles rather than repair or replace the contaminated shingles.

In the event of repair, replacement or cleaning pursuant to the terms of this warranty, the original warranty shall apply to the replacement shingles or the repaired or cleaned shingles and will extend for the balance of the warranty period in effect at the time the shingles proved defective.

The lifetime coverage for Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL, and Landmark TL offered by this warranty is designed to cover individual homeowners only. In the instance of shingles purchased by or installed upon property owned by, for example, corporations, governmental agencies, partnerships, trusts, religious organizations, schools, condominiums or cooperative housing arrangements, or installed on apartment buildings or any other type of building or premises not used by individual homeowners as their residence, the warranty period for Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL and Landmark TL will be 50 years following the installation of the shingles, and in all four instances CertainTeed's maximum liability after the SureStart period will be calculated using the figure indicated in Table 1 as the maximum material liability, exclusive of costs of labor, roof tear-off, metal work, and disposal, and by then decreasing that amount by the reduction figure specified in Table 1 for each month as measured from the date the shingles were installed to the date when proven defective.

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TABLE 1


Product

Warranty
Period
SureStart
Period
Wind
Warranty
MPH
Algae
Resistance
Warranty
Period**
Maximum
Material
Liability
After
SureStart
Period
Reduction
Figure
Per
Month
GRANDMANOR SHANGLE® LIFETIME 10 YEARS 110 15 $140/Square 1 / 600 *
CARRIAGE HOUSE SHANGLE™ LIFETIME 10 YEARS 110 15 $110/Square 1 / 600 *
PRESIDENTIAL SHAKE™ TL LIFETIME 10 YEARS 110 15 $140/Square 1 / 600 *
LANDMARK™ TL LIFETIME 10 YEARS 110 15 $120/Square 1 / 600 *
PRESIDENTIAL SHAKE™ (and AR) 50 YEARS 10 YEARS 90 15 $95/Square 1 / 600
LANDMARK™ 50 (and AR) 50 YEARS 5 YEARS 90 10 $55/Square 1 / 600
WOODSCAPE® 50 50 YEARS 5 YEARS 90 N/A $55/Square 1 / 600
INDEPENDENCE SHANGLE® (and AR) 50 YEARS 5 YEARS 90 10 $55/Square 1 / 600
HATTERAS® 40 YEARS 5 YEARS 110 10 $55/Square 1 / 480
LANDMARK™ 40 (and AR) 40 YEARS 5 YEARS 80 10 $45/Square 1 / 480
WOODSCAPE® 40 40 YEARS 5 YEARS 80 N/A $45/Square 1 / 480
HALLMARK SHANGLE® 30 YEARS 5 YEARS 60 N/A $55/Square 1 / 360
CUSTOM SEALDON® 30 30 YEARS 5 YEARS 80 N/A $35/Square 1 / 360
XT™ 30 (and AR) 30 YEARS 5 YEARS 80 10 $35/Square 1 / 360
LANDMARK™ 30 (and AR) 30 YEARS 5 YEARS 70§§ 10 $40/Square 1 / 360
WOODSCAPE® 30 30 YEARS 5 YEARS 70§§ N/A $40/Square 1 / 360
PATRIOT™ AR 30 YEARS 5 YEARS 60 10 $40/Square 1 / 360
NEW HORIZON SHANGLE® 30 YEARS 5 YEARS 70 N/A $40/Square 1 / 300
CLASSIC
HORIZON SHANGLE®
25 YEARS 5 YEARS 60 N/A $40/Square 1 / 300
HEARTHSTEAD® 25YEARS 5 YEARS 60 N/A $35/Square 1 / 300
CUSTOM LOK™ 25 25 YEARS 5 YEARS 60 N/A $35/Square 1 / 300
XT™ 25 (and AR) 25 YEARS 5 YEARS 60 10 $30/Square 1 / 300
SEALDON® 25 25 YEARS 5 YEARS 60 N/A $30/Square 1 / 300
FIREHALT™ (and AR) 25 YEARS 5 YEARS 60 10 $40/Square 1 / 300
SEAL KING® 25 25 YEARS 5 YEARS 60 N/A $30/Square 1 / 300
JET® 25 25 YEARS 4 YEARS 60 N/A $30/Square 1 / 300
CT 20 (and AR) 20 YEARS 3 YEARS 60 10 $25/Square 1 / 240
FIRESCREEN™ 20 YEARS 3 YEARS 60 N/A $25/Square 1 / 240
ANY SHINGLES APPLIED TO ANY INADEQUATELY VENTILATED ROOF DECK 10 YEARS§ N/A N/A N/A See above 1 / 120
* For Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL and Landmark TL, at the completion of the 40th year the reduction figure will remain at 480/600, or 20% of the total maximum liability.
** Algae-Resistant warranty period cited is only applicable to Algae-Resistant version of the pertinent shingle.
§ For details of warranty coverage for shingles installed on inadequately ventilated roof decks on both residential and commercial buildings, see provisions below under “Limitations.”
§§ Landmark 30 and Woodscape 30 roof shingles shall be resistant to blow-off due to wind velocities, including gusts, up to a maximum of 80 miles per hour, during the first five (5) years following application, provided that the shingles are installed using six (6) fasteners per shingle.

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SureStart™ Protection
All of CertainTeed’s shingle products are covered by SureStart™ protection for the period specified in Table 1. Under this warranty feature, CertainTeed, at no charge, will repair or replace, at its option, any shingles proven to be defective during the applicable SureStart period (the SureStart period begins when shingle application has been completed and terminates at the end of the year indicated as its term of duration; i.e., the SureStart period for Independence Shangle terminates at the completion of its fifth year of service). CertainTeed’s maximum material liability under SureStart will be equal to the reasonable cost to replace the defective shingles, plus labor. CertainTeed shall not be responsible or liable for costs of roof tear-off and disposal and of flashing and metal work (and repairs required by defects therein) except for Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL and Landmark TL, for which CertainTeed’s maximum liability will also include the cost of roof tear-off and disposal.

SureStart protection does not extend to any shingles applied to any inadequately ventilated roof deck systems upon which the shingles are attached. In the case of these shingles, CertainTeed’s maximum contribution toward the cost of repairing, replacing or cleaning the defective shingles will be calculated using the figure indicated in Table 1 as the maximum material liability, exclusive of costs of labor, roof tear-off and disposal, and by then decreasing that amount by the reduction figure (related to shingles applied to an inadequately ventilated roof deck) for each month as measured from the date the shingles were installed to the date when proven defective.

In instances in which CertainTeed, under the terms of this warranty, has agreed to pay the cost of labor required to repair, replace or clean defective or contaminated shingles, CertainTeed will provide reimbursement only upon receipt of a copy of the contractor’s invoice or other written evidence of the completion of such work which CertainTeed, in its sole discretion, deems acceptable.

Beyond SureStart™ Protection
Should any shingles prove to be defective subsequent to the SureStart™ period, CertainTeed’s maximum contribution toward the cost of repairing or replacing the defective shingles will be calculated using the figure indicated in Table 1 as the maximum material liability, exclusive of costs of labor, roof tear-off and disposal, and by then decreasing that amount by the specified reduction figure for each month as measured from the date the shingles were installed to the date when proven defective.

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Transferability
DURING THE SURESTART PERIOD
This limited warranty may be transferred by the original consumer to the subsequent property owner.

With respect to Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL and Landmark TL, if this warranty is effectively transferred during the ten (10) year SureStart period, the duration of the warranty will be 40 years measured from the date of installation, and the remaining period of SureStart protection will be available to the subsequent property owner.

The lifetime coverage offered by this warranty for Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL and Landmark TL automatically ceases not only upon sale of the property, but also upon the death of the last of the original owners of the property at the time of installation. In either event, the warranty will cover 40 years and CertainTeed’s maximum contribution toward the cost of repairing or replacing the defective shingles will be calculated as explained in the above section titled “Beyond SureStart Protection.”

For all other shingle products, if the warranty is transferred by the original consumer during the SureStart period, the duration of the warranty, measured from the date of installation, will remain the same as for the original consumer, and the remaining period of SureStart protection will be available to the subsequent property owner.

AFTER THE SURESTART PERIOD
In the event that the warranty is transferred by the original consumer subsequent to the SureStart period, the warranty duration following the transfer will be two years from the date of real estate title transfer, and the warranty obligation will be calculated as explained in the above section titled “Beyond SureStart Protection.”

Limitations
This warranty provides protection against any shingle defects that arise in the course of ordinary and everyday wear and tear to the roof caused by normal exposure to the elements. It does not provide protection against damage caused by situations and events beyond normal exposure conditions, such as, but not limited to:

  • winds, including gusts, greater than those listed in Table 1 for each product, lightning, hurricane (see Limited Wind Warranty for hurricane wind exception), tornado, hailstorm, earthquake, fire, explosion, flood or falling objects.
  • distortion, cracking or other failure, or movement of the base material over which the shingles are applied, or of the roof deck, or of the walls or foundation of the building itself.
  • damage caused by structural changes, alterations or additions, or by the installation of equipment (such as aerials, signs or air-conditioning equipment) to the structure after the original shingles have been applied.
  • stains or contamination to the shingle arising from sources such as, but not limited to, moss, lichens or other vegetation, or paints, chemicals or other similar materials, unless the applied asphalt shingle was sold as an “algae-resistant shingle,” in which case CertainTeed will clean, repair or replace, at its option, per the terms of the warranty, only such shingles which are proven to be contaminated with algae during the term of the warranty against algae growth.
  • improper storage of CertainTeed shingles.
  • installation of shingles over non-approved roof decks as fully explained in the CertainTeed Shingle Applicator’s Manual.
  • damage to CertainTeed shingles, the roof deck or the structure caused by ice backup or ice damming.

If the applied shingles contain self-sealing asphalt strips, and if any of these strips fail to activate within the first year following application, CertainTeed shall have no liability under this warranty for such a defect unless CertainTeed is afforded the opportunity to hand-seal, at its sole expense, any non-sealing shingles.

CertainTeed reserves the right to discontinue or modify any of its products, including the color of the shingles, and shall not be liable as a result of such discontinuance or modification, nor shall CertainTeed be liable in the event replacement material may vary in color in comparison to the original product as a result of normal weathering. If CertainTeed replaces any material under this warranty, it may substitute products designated by CertainTeed to be of comparable quality or price range in the event the product initially installed has been discontinued or modified.

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Inadequately Ventilated Roof Decks
This limited warranty (with no reduction in warranty duration) will apply under the following conditions to CertainTeed’s “top-of-the-line” roofing shingles installed on commercial buildings without adequate ventilation installed directly beneath the shingled roof deck (and directly above the insulation):

  • Shingles must be among those covered in this limited warranty by a 40-year or longer warranty duration. Shingles with a lesser warranted life will qualify for only a 10-year warranty duration with respect to shingle problems related to the absence of adequate roof ventilation.
  • Only “Structural Insulated Panels” (SIPs) or “nailboard insulation panels” having either minimum 3/8" plywood or minimum 7/16" OSB on their top surface may be used as the substrate upon which the shingles are applied. Use of any other inadequately ventilated insulated substrate will limit the warranty duration to only 10 years with respect to shingle problems related to the absence of adequate roof ventilation.
  • Shingles must be applied to a non-residential building.
  • Appropriate insulation and vapor retarder, if necessary, must be installed in order to prevent deterioration of the roof deck or shingle substrate affecting either shingle appearance or shingle performance due to excessive moisture. It is the responsibility of the deck system manufacturer and/or deck system designer to choose the appropriate insulation and to determine the need for a vapor retarder.

  • Shingles installed on a private home or residence (as opposed to an apartment building, for example) will qualify for a warranty duration of only 10 years with respect to shingle problems related to the absence of adequate roof ventilation. This 10-year warranty duration applies even if CertainTeed’s “top-of-the-line” shingles have been used.

    In any instance in which the shingles qualify for only a 10-year warranty, CertainTeed’s obligation will be calculated by using both the maximum material liability and pertinent monthly reduction figure shown in Table 1 related to shingles applied to an inadequately ventilated roof deck.

    Limited Wind Warranty
    CertainTeed warrants both its fiber glass asphalt shingles and its organic-base asphalt shingles to resist blow-off damage due to wind velocities, including gusts, up to 110 miles per hour (including hurricane winds) during the first ten (10) years following application for Grand Manor Shangle, Carriage House Shangle, Presidential Shake TL, Landmark TL and Hatteras shingles and up to 90 miles per hour during the first ten (10) years following application for Presidential Shake. All other shingle products are warranted to resist blow-off damage due to wind velocities, including gusts, up to the maximum wind velocity per product listed in Table 1 during the first five (5) year period following application of the shingles. If any such blow-off damage does occur during those initial time periods after application, CertainTeed will furnish replacement shingles without charge for those shingles damaged (but will not be responsible for labor costs pertaining to removal or replacement of damaged shingles). However, in the event the shingles involved contain self-sealing asphalt strips, CertainTeed shall have no liability under this Limited Wind Warranty unless it is first afforded the opportunity to hand-seal, at its sole expense, any non-sealing asphalt strips which fail to activate within the first year after application.

    Any costs in excess of CertainTeed’s contribution shall be the owner’s responsibility through homeowner’s insurance, etc.

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    What the Customer Must Do
    The property owner must promptly notify CertainTeed in writing of any manufacturing defect or algae contamination and provide proof of the date of purchase and date of application of the shingles. CertainTeed will then investigate the claim, and if a defect covered by this warranty is confirmed, CertainTeed, within a reasonable amount of time after the inspection, will repair, replace or clean the defective shingles or reimburse the property owner the appropriate amount for the repair, replacement or cleaning of the shingles under the terms of the warranty.

    Notification should be sent to:
    CertainTeed Corporation
    1400 Union Meeting Road
    Blue Bell, PA 19422
    Attn.: RPG Technical Services Department
    800-345-1145

    This warranty, which is effective on shingles applied on or after November 1, 2002, supersedes the written warranty previously issued by CertainTeed coded No. 20-20-1821.

    This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

    WinterGuard™ Series Limited Warranty

    What and Who is Covered and For How Long
    CertainTeed warrants to the consumer that the WinterGuard™ Series of waterproofing shingle underlayments* (WinterGuard), when applied under a new asphalt shingle application, and when applied to a clean roof deck, will be free from manufacturing defects and will remain watertight with respect to that area only over which it is applied for the period of the written warranty applicable to the roofing shingles applied on top of the WinterGuard up to a maximum of 50 (fifty) years.

    When WinterGuard is used in approved roofing applications other than new asphalt shingle applications, such as valley replacements, CertainTeed warrants to the consumer that the WinterGuard will be free from manufacturing defects and will remain watertight with respect to that area only over which it is applied for a period of five (5) years from the date of installation.

    All application instructions and precautions must be observed for this warranty to be valid.

    In the event of repair or replacement pursuant to the terms of this warranty, the original warranty shall apply to the repaired or replacement WinterGuard and will extend for the balance of the warranty period in effect at the time the WinterGuard proved defective.

    *Granular, sand and film surface versions

    SureStart™ PROTECTION
    Under the SureStart™ warranty feature, CertainTeed will pay the reasonable cost to repair or replace, at its option, any WinterGuard material proven to be defective during the first five years following installation. CertainTeed’s maximum liability under SureStart will be equal to the reasonable cost to repair or replace the defective WinterGuard, and any shingles damaged as a result of the defective WinterGuard, including labor to re-install both the WinterGuard and the shingles over the affected portion of the roof. CertainTeed shall not be responsible or liable for costs of roof tear-off and disposal or of flashing and metal work (and repairs required by defects therein). SureStart protection only applies to WinterGuard which is installed in new asphalt shingle applications.

    After SureStart
    Should any WinterGuard material prove to be defective subsequent to the SureStart period, or in the event the WinterGuard is not installed in a new asphalt shingle application, CertainTeed’s maximum contribution toward the cost of repairing or replacing, at its option, the defective WinterGuard will be calculated by dividing the remaining number of months in the warranty period of the shingles applied on top of the WinterGuard (or, if applicable, the number of months remaining in the five (5) year warranty coverage) by the total duration (in months) of that warranty, and by then taking the resulting percentage and multiplying it by the reasonable cost to replace the defective WinterGuard and any affected shingles (excluding costs of any labor, tear-off, disposal, or flashing or metal work).

    Limitations
    THIS WARRANTY REPLACES ALL OTHER ORAL OR WRITTEN WARRANTIES, LIABILITIES OR OBLIGATIONS OF CERTAINTEED. PERTINENT STATE LAW SHALL CONTROL FOR WHAT PERIOD OF TIME SUBSEQUENT TO SALE A CONSUMER/HOMEOWNER MAY SEEK A REMEDY PURSUANT TO THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL CERTAINTEED BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING ANY DAMAGE TO THE BUILDING, ITS CONTENTS OR ANY PERSONS THEREIN, RESULTING FROM THE BREACH OF ANY WARRANTY SET FORTH HEREIN. CERTAINTEED DOES NOT AUTHORIZE ITS FIELD REPRESENTATIVES, DISTRIBUTORS OR DEALERS TO MAKE ANY CHANGE OR MODIFICATION TO THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

    This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

    What the Customer Must Do
    To obtain performance under this warranty, the consumer shall promptly notify CertainTeed in writing. CertainTeed shall then promptly inspect the alleged defect and if such examination does disclose a defect covered by this warranty, shall within a reasonable time after inspection either repair or replace, at its option, the defective material or reimburse the property owner the appropriate amount for the repair or replacement of the material under the terms of this warranty. In the event CertainTeed elects to pay the property owner for the reasonable cost to repair or replace the defective material, CertainTeed shall pay the lesser of the reasonable cost of repair or replacement.

    Notification should be sent to:
    CertainTeed Corporation
    1400 Union Meeting Road
    Blue Bell, PA 19422
    Attn.: RPG Technical Services Department
    800-345-1145

    This warranty, which is effective on WinterGuard applied on or after January 1, 2003, supersedes the written warranty previously issued by CertainTeed coded No. 20-20-1822.

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    Columbus Exteriors Inc.
    18529 Hwy. 65 NE, East Bethel, MN 55011
    Office: 763-862-8992      Fax: 763-784-1426
    License #3509

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